Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

How to Start a Return To start a return, please contact us at 1731992367@qq.com. If your return is accepted, we'll send you instructions on how to send your package back. Items sent back without first requesting a return will not be accepted.

Return Address Please send your return to the following address: 资阳区, Yiyang, Hunan Province, 413000, China

Return Shipping Costs Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items Certain items cannot be returned, such as perishable goods, custom products, and personal care items. Please contact us if you have questions about a specific item.

Refunds Once we receive and inspect your return, we'll notify you of the approval status. If approved, a refund will be issued to your original payment method within 10 business days. Please note that your bank or payment provider may take additional time to process the refund.

For any questions, contact us at 1731992367@qq.com.